Privacy is important. As a website visitor of Songer Whitewater, Inc., you don't have to worry about your privacy. The following discloses the terms of use regarding information collection and dissemination from our website.
Information We Collect
We do not share information about you with other companies unless directed to do so at your request, regarding our carefully screened adventure partners. We automatically collect your IP address, but not your E-mail address when you visit our site. We use your IP address to help diagnose problems with our server, and to administer our website to provide the highest quality online experience for our visitors.
Through the online reservation, online store, brochure request and contest forms on our site, we collect information necessary for billing, shipping, distribution of requested information and contest participation.
We collect your contact information (like E-mail address) and financial information (like credit card numbers used for online reservations, payments, or merchandise purchase). Contact information from the form is used to send orders and information about our company to you. You may opt-out of receiving future mailings; see removal information below. Financial information that is collected is used to bill you for products and services.
About Cookies and How We Use Them
A cookie is a small file that a Web site puts on your hard drive so that it can remember something about you at a later time. Cookies make it easier for you to use our site.
We use a cookie in order to retain the contents in your shopping cart while you are browsing other areas on our site.
How We Use E-mail
If you register for E-mail or if you provide your E-mail address through one of our site forms or e-mail notification boxes signifying your desire to 'opt-in', we will send you E-mails in the categories you have selected. These E-mails will inform you of events, specials, information updates and reminders pertaining to our area, trip offerings and merchandise.
You might receive one or two E-mails from us in a month. If you currently receive our E-mails and do not wish to continue receiving them, please see the removal information below.
How We Use Mailing Addresses
We use your mailing address to ship merchandise to you, verify your billing information and to send brochures and periodic reminders to you. If you do not wish to receive further brochures or reminders from us, please see the removal information below.
How to Remove Your Name From Our Mailing or E-mail Lists
Our site provides you the choice to receive communications from us at the point where we request information about you.
Remove
Our site gives you the following options for removing your information from our database to not receive future communications or to no longer receive our service.
1. You may send E-mail to newsletter@songerwhitewater.com to be removed from our e-mail distribution list, or raft@songerwhitewater.com to be removed from our catalog mailing list.
2. You may send mail to the following address:
Songer Whitewater, Inc.
PO Box 300
Fayetteville, WV 25840
3. You may call the following telephone number: 1-800-356-7238
Correct/Update
This site gives you the following options for changing and modifying information previously provided.
1. You may send E-mail to newsletter@songerwhitewater.com to be modify or change your e-mail address or topics of information e-mailed, or raft@songerwhitewater.com to modify or change your address for our catalog mailing list.
2. Send mail to the following postal address:
Songer Whitewater, Inc.
PO Box 300
Fayetteville, WV 25840
3. Call the following telephone number: 1-800-356-7238
How To Contact Us About Your Privacy
If you have any questions about our privacy statement, the practices of this site, or your dealings with our Web site, you can contact:
Songer Whitewater
ATTN: Webmaster
PO Box 300
Fayetteville, WV 25840
E-mail: webmarket@songerwhitewater.com
Secure Reservations and Payments with Songer Whitewater
Making online reservations, payments or ordering merchandise from SongerWhitewater.com is safe and easy! Protecting your order information is a priority, so we use Thawte's Secure Sockets Layer (SSL) technology. SSL encrypts ALL of your personal information including credit card number name and address to avoid the decoding of that information by anyone other than Songer Whitewater . If you are using a Netscape browser, check the security of your connection by looking at the lower left-hand corner of your browser window after accessing the server. For Internet Explorer, check the little boxes near the lower right-hand corner. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active.
You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https" When making online reservations, be sure you are using https://www.songerwhitewater.com/bookit.htm.
For your security and peace of mind we have implemented the strongest security available for Songer Whitewater.com from Thawte. Thawte software enables the use of digital certificates which confirm that your browser is communicating securely with SongerWhitewater.com.
Some versions of browsers and some firewalls don't permit communication through secure servers. If you are unable to connect to a secure server or would rather make a reservation, payment or place your order by phone, please call us at 1-800-356-7238.
