New River Gorge Rafting Fayette Station Rapid
Every April we have an evening of getting the guide staff together for updates & visiting. Tails of the winter’s adventures mixed in with river stories from past summers makes the evening hum with excitement. This is an extra special season to begin at Songer Whitewater because as the whitewater world around us merges into large, corporate-like companies, Songer will remain independant & personnalized.
As I hosted the evening, I heard mulitple times how happy certain staff members were to hear we were staying the same Songer. It is a big deal to raft guides to know the other people raft guiding next to you on the river. With our meduim size company, we are able to coach & encourage the new guides as they go into the summer. Each raft guide is expected to work all the river trips/sections offered & to be part of the big picture of taking care of our guests. We are all hosts introducing people to West Virginia!
The evening rolled on through paper work, CPR tests & Len Hanger going through the details of our marketing efforts this summer. Vacation marketing continues to evolve at a fast pace and Len is studying to stay on top of all the diverse avenues. We will even be extending our efforts to guests as they vacation with us this summer to take some time and give us feed back. If you have any river story to share, hint hint, please comment back on this blog!
The raft guide return meeting really lit the spark to the season here at Songer Whitewater & we are ready for the summer time fun we just love!!
Tags: guests, mergers, raft guide, river rafting, vacation marketing, West Virginia